Labourer FAQs
Thinking of joining The Worksite Hub as a Labourer?
Here’s everything you need to know about getting verified, managing bookings, and getting paid.
1️⃣ Why should I sign up?
The Worksite Hub connects you directly with reputable contractors. You control when and where you work, build your profile, and progress through tiers as you gain experience.
2️⃣ What is the minimum criteria to join?
You’ll need:
Proof of right to work in the UK
A valid UTR number (CIS registration preferred)
A CSCS card
A good attitude toward safety, teamwork, and reliability
3️⃣ Are my details safe?
Yes. Your personal data is stored securely and only shared with verified clients once your profile has been approved.
4️⃣ Should I register under CIS?
Yes — all labourers on The Worksite Hub work under the Construction Industry Scheme (CIS). When you’re registered, 20% tax is deducted from your pay and sent to HMRC.
If you’re not registered, the deduction rises to 30%, so it’s best to register early. We’ll guide you through the simple online process.
5️⃣ Who pays me and how does it work?
You’re paid directly by the client under the CIS scheme, based on your hourly tier rate:
Starter – £14.99/hr
Pro – £17.99/hr
Lead – £19.99/hr
The Worksite Hub only charges the client a daily booking fee for using the platform — your full hourly pay is paid to you by the client, usually weekly or as agreed on site.
6️⃣ Can I get help with invoicing?
Yes — we provide free CIS invoice templates and step-by-step guidance so you can submit your invoices correctly and on time.
7️⃣ How do I submit my timesheet or get it approved?
Get your hours checked and approved daily by the site manager (either signed or confirmed by message). At the end of the week, submit a single weekly timesheet to the client’s accounts team — attach it to your CIS invoice and copy in the site manager for reference.
This ensures your hours are verified and your payment can be processed without delay.
8️⃣ What happens if my payment is delayed?
If you’ve submitted your approved timesheet & invoice and haven’t received payment within agreed timescale, contact us. We’ll follow up with the client to help resolve it quickly.
9️⃣ How are tiers decided (Starter, Pro, Lead)?
Tiers are based on your experience, reliability, and verified skills. The more consistent and professional you are on site, the faster you progress and gain visibility for better-paid work.
🔟 Who takes care of my insurance?
As a self-employed worker under CIS, you’re responsible for your own insurance unless the client covers you under their site policy. We can recommend affordable insurance options if needed.
11️⃣ What if I can’t make an appointment or I’m running late?
Always let the client or The Worksite Hub team know as soon as possible. Early communication helps maintain your reliability score and keeps your profile in good standing.
12️⃣ How do I contact the site manager or site contact?
You’ll receive all relevant site details, induction requirements, and contact information once your booking is confirmed.
13️⃣ Do I need to attend a site induction for short-term work?
Yes. Site inductions are mandatory for safety and compliance, even for one-day bookings.
14️⃣ Is continuous work guaranteed?
We can’t guarantee full-time work, but updating your availability and maintaining a good reputation will help you stay booked regularly.
15️⃣ What’s the best way to manage my calendar?
Keep your Worksite Hub calendar accurate — mark booked or unavailable dates so clients can see when you’re free and book you instantly.
16️⃣ Do I need my own PPE?
Yes, you’ll need your own standard PPE: helmet, hi-vis, boots, and gloves. Any specialist PPE required will be stated in the booking details.
17️⃣ What if I’m not treated fairly or safely on site?
We take this seriously. Report any discrimination, unsafe behaviour, or suspected modern slavery issues to us immediately. All reports are handled confidentially, and we’ll work to protect your rights.
Still need help?
Email us at: support@theworksitehub.co.uk – — we’re here to help you thrive safely and confidently on site.